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Introduction to the Ecosystem of Cross-Border E-commerce- Course Objectives
This is an introductory course and assumes that students have no prior knowledge of cross-border e-commerce. This course seeks to provide an introduction to the ecosystem of cross-border e-commerce, how the different parts of the ecosystem work together with each other, and a broad overview of the industry and prevailing trends.
By the end of this course, students will be able to demonstrate a fundamental understanding of the cross-border e-commerce industry with an emphasis in following segments and their important role in digital global trade:
- Customer service
- Industry trends
- Internet Finance
- Returns, Refunds, and Exchanges
- Trust and Safety
- The Future of cross-border e-commerce
Students who complete this course with a score of over 60% will receive a certificate of successful completion.
The estimated time for a student to complete this course: 3 hours